SECTION 1 : WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase from our store, we collect personal information you provide such as your name, address, and email to process your order.
When you browse our store, we automatically collect your IP address to help us understand your browser and operating system.
Email marketing (if applicable): With your consent, we may send emails about our store, new products, and updates.
SECTION 2 : CONSENT
How do you give consent?
By providing personal information to complete a transaction, verify your payment, place or return an order, or arrange delivery, you consent to our collecting and using that information solely for that purpose.
For secondary uses like marketing we’ll either ask for your explicit consent or give you a clear option to opt out.
How do you withdraw consent?
You may withdraw your consent at any time by contacting us at sales@ra-plc.com.
SECTION 3 : DISCLOSURE
We may disclose your personal information only if required by law or if you breach our Terms of Service.
SECTION 4 : SHOPIFY
Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell to you.
Your data is stored securely via Shopify’s databases and applications, behind a firewall.
Payment:
If you use a direct payment gateway, Shopify stores and encrypts your credit card data in compliance with the PCI-DSS standard. Your purchase transaction data is retained only as long as needed to complete the transaction and is deleted immediately afterward.
All payment gateways comply with the PCI-DSS standards, managed by the PCI Security Standards Council (a collaboration of Visa, Mastercard, American Express, and Discover). These requirements ensure secure handling of credit card information by our store and its service providers.
SECTION 5 : THIRD-PARTY SERVICES
We engage third-party providers only to the extent necessary for them to deliver services to us. They collect, use, and disclose your information solely for that purpose.
However, certain providers such as payment gateways and transaction processors have their own privacy policies governing how they handle the information we share with them for purchase related transactions. We recommend reviewing their policies to understand how your personal information will be used.
Note that some providers may operate in jurisdictions different from yours or ours. If you proceed with a transaction involving such a provider, your information may be subject to the laws of that jurisdiction. For example, if you’re in Canada and your payment is processed by a U.S. based gateway, your data may be subject to U.S. laws including the Patriot Act.
Once you leave our website or are redirected to a third-party site or app, this Privacy Policy and our Terms of Service no longer apply.
Links:
Clicking links on our store may direct you away from our site. We are not responsible for the privacy practices of external sites and encourage you to review their privacy statements.
SECTION 6 : SECURITY
We protect your personal information using reasonable precautions and industry standard security practices to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction.
If you provide credit card information, it is encrypted in transit via SSL and stored using AES-256 encryption. While no Internet transmission or electronic storage is 100% secure, we fully comply with PCI-DSS and follow additional industry standard security practices.
SECTION 7 : COOKIES
We use the following cookies listed to help you decide whether to opt out:
_session_id, unique token, sessional, Allows Shopify to store information about your session (e.g., referrer, landing page).
_shopify_visit, no data held, expires 30 minutes after last visit; tracks visit count (internal stats).
_shopify_uniq, no data held, expires at midnight (visitor’s local time) the next day; counts visits per customer.
cart, unique token, persistent for 2 weeks, stores cart contents.
_secure_session_id, unique token, sessional storefront_digest, unique token, persists indefinitely; verifies access if the store is password-protected.
SECTION 8 : AGE OF CONSENT
By using this site, you confirm you are at least the age of majority in your state or province or, if younger, that you are the age of majority and have consented to allow your minor dependents to use this site.
SECTION 9 : CHANGES TO THIS PRIVACY POLICY
We may update this policy at any time. Please review it regularly. Changes take effect immediately upon posting. For material changes, we’ll notify you here to ensure transparency about what data we collect, how we use it, and when we disclose it.
If our store is acquired or merged, your information may be transferred to the new owners to continue serving you.
QUESTIONS AND CONTACT INFORMATION
To access, correct, amend, or delete your personal information or to file a complaint or request more details, contact our Privacy Compliance Officer at sales@ra-plc.com.
